I'm going to double check with our sales rep if he got the response in an email or by phone. We just received our mail and theres nothing from them today, we'll see if anything comes next week.
Indeed one of their customers did go out of business we looked into that too, but still, make some payment arrangement with us instead of not answering our calls or emails. We had a similar issue with a company a few years ago, but when we called the owner, he flat out said i was screwed by a customer, i'm low on funds but i will pay you and we worked out a payment schedule and eventhough it was a couple of hundreds per payment he did pay, he kept his end of the bargain we kept ours that we would wait and he did pay, took him a year but he paid. i'm sure we can agree to something if he would just talk to us.He sent me an e-transfer after I called him out about an outstanding invoice from another one of his companies (Freightology). He claims they got screwed by a customer for $180,000 and they are slowly paying everyone. I sent Freightology to collections several months back.