Hi, does anyone feel what i feel when it comes to LoadLink?
I knew we are all hate using any Freight matching board and we want to use is as a last resort only, but still it's a vital part of Transport and Logistics in Canada and there is only one company doing it. I’m not sure there is any other element of any other industry in one of the world’s most powerful economic counters (Canada) which doesn’t have any competition. it's behind my understanding.
I have a lot of issues with them which I always thought if only they would have a competition they would have enhanced their software, but what I had today it broke all records.
I spoke to a carrier and realized we didn’t do business in years, I ask them why, the Dispatch manager checked and told me my company is excluded from their loadLink with no notes why or who did it, our system didn’t have any notes of any argument with this carrier, she removed the EXCLUDE and we are in business, hopefully if both of our postings match.
So i decided to check our list of excluded members in our load link, boy oh boy! so many good solid carriers were excluded from seeing our postings, I was shocked. Spoke to a few dispatchers and realized they sometimes they block a carrier for a short while, but forgot to put them back ☹.
Back to loadlink. such an important feature needs to be controlled and logged, not every user should have access to exclude members, and when a member is excluded it should be automatically stamped and logged which user did it and date/time, so we can have some accountability.
whoever agrees with me, should start overwhelming “Link Logistics” with this request by e-mail or phone until they accept to make such changes.
This is the life blood of the business and anyone on your staff can mess it up intentionally or not.
waiting to hear back from you.
I knew we are all hate using any Freight matching board and we want to use is as a last resort only, but still it's a vital part of Transport and Logistics in Canada and there is only one company doing it. I’m not sure there is any other element of any other industry in one of the world’s most powerful economic counters (Canada) which doesn’t have any competition. it's behind my understanding.
I have a lot of issues with them which I always thought if only they would have a competition they would have enhanced their software, but what I had today it broke all records.
I spoke to a carrier and realized we didn’t do business in years, I ask them why, the Dispatch manager checked and told me my company is excluded from their loadLink with no notes why or who did it, our system didn’t have any notes of any argument with this carrier, she removed the EXCLUDE and we are in business, hopefully if both of our postings match.
So i decided to check our list of excluded members in our load link, boy oh boy! so many good solid carriers were excluded from seeing our postings, I was shocked. Spoke to a few dispatchers and realized they sometimes they block a carrier for a short while, but forgot to put them back ☹.
Back to loadlink. such an important feature needs to be controlled and logged, not every user should have access to exclude members, and when a member is excluded it should be automatically stamped and logged which user did it and date/time, so we can have some accountability.
whoever agrees with me, should start overwhelming “Link Logistics” with this request by e-mail or phone until they accept to make such changes.
This is the life blood of the business and anyone on your staff can mess it up intentionally or not.
waiting to hear back from you.