Also had dealings with Ernest previously, never with anyone else at Lega.
He would do regular trailer switches for us and trailers were just in a constant loop, all fine, but there were many times that some trailers never made it back into the loop and he admitted he was using them for other runs. He was difficult to get on the phone at times, and phone calls were easier than emails. His primary contact within our company was able to get things done, but if she was on holidays or when she left the company, the rest of us had huge issues trying to get information. Accurate in and out times were hard to come by as well. The job got done, sometimes timely, sometimes not, but getting updates to confirm all was well, was a hassle.
I will not call him at any other company I work at.