Geography can be a benefit or a challenge for sure depending on the industry and location. Brokerages can literally be anywhere.
I'll bet working the other side of the phone comes with some adjustment for sure, in the end you don't need to be trained on vast transport terminology, regulations, geography, etc. so your employer should be happy you arrived 3/4 trained! Even more because you can relate with the carriers you speak to on the phone. Good for you.
Keep well,
Mike