I hired Transport Ugur to do a load from Montreal to VT, a whole 112 miles. The dispatcher Ebru asked me for $1000 Cdn and I agreed and sent it over. They had a strict 7 am delivery appointment and when I called to check on their truck they demanded an extra $200 as they had a climb a mountain in Vermont. When I checked with the receiver he stated they are at the base of the mountain and in no way did the driver have to go up it. The company held my load hostage until I paid an additional $200 for them to delivery 3+ hours late. Hit our DNU list.