Speed X

lowmiler88

Site Supporter
#3
SpeedX
62 Selby Rd
Brampton, ON L6W 3L4
Phone: (905) 814-4544
Fax : (905) 814-6560
Toll Free: 1-877-275-1222
We did not enter them into our system this is off their website, at first I thought we had done business together but now remember 1 of their trucks hit somebody and tried to blame us since our names end in X I guess. The customer we work for uses a full time and reputable load broker when assets cannot cover their loads so we knew something was up right away.
 

Nawk

Well-Known Member
#5
I'm with Bull958... these guys are lower than scum. double broker, back solicit, lie, turn back freight or just don't pick up... stay away.
 
#6
I agree, sold a load to them and they emailed over the weekend that trailer had airbag malfunction and was delayed. Thank you and good to see carrier giving heads up. Only problem, when my dispatcher called for update he got the run around around and transferred 5 times. He called later and they said it was fixed and truck was in Belleville. He called back later for update and they said truck was in Toronto. They were delivering to Carleton Place so did the driver put his truck in reverse. Don't trust them and don't use them...that's my recommendation
 
#7
this site is great...I was thiiiiis close to giving them a load before checking here...the lady who called (Lynn) was very nice & none of the usual red flags or alarm bells were going off for me at all.

VERY sensitive load too so I'm glad I checked here
 

theman

Well-Known Member
#10
Probably because SC Johnson uses CH Robinson as their go-to as a broker and doesn't see what's going on at all. SC Johnson does very little with brokers (most of their freight moves with Celadon I believe) so this kind of crap just flies under the radar until someone screams at them.
 
#11
Good Day. I am with CH Robinson in Toronto. I appreciate you bringing up this issue and if anyone else should have any other issue at anytime, please feel free to reach out to me. I have contacted our reps who deal with SC Johnson regarding the issue and they have opened and investigation into the matter. We do not and will not condone any type of double brokering and again we will be conducting investigations into the claim below. Thanks
 
#13
I have first hand experience with SpeedX for over 3 years and I think I understand how they operate.

There are about 5-6 Indian carriers that work together based out of Brampton; SpeedX, RXL, Trans99. All of them work together and broker shipments to each other, share trailers and they will post if they cannot cover. They all have the same service levels at about 60-80%.

I've met them SpeedX in person and they have a big yard and lots of trailers. They do have assets, but I know what they also do on the side.
 

theman

Well-Known Member
#14
I don't think that people see what the problem is with this.

The only way that as brokers and shippers that one can protect themselves is to make sure that the carrier who is ultimately hauling the freight is licensed and insured properly to do so. So if Speedx is doing this (and I agree, there are many Brampton-based carriers doing this, and not just tiny ones) they need to let their broker partners know what they're doing so the broker or shipper can vet who is doing the actual work.
 
#15
I have first hand experience with SpeedX for over 3 years and I think I understand how they operate.

There are about 5-6 Indian carriers that work together based out of Brampton; SpeedX, RXL, Trans99. All of them work together and broker shipments to each other, share trailers and they will post if they cannot cover. They all have the same service levels at about 60-80%.

I've met them SpeedX in person and they have a big yard and lots of trailers. They do have assets, but I know what they also do on the side.
Trans99 Operates out of Guelph and has no Relations with SpeedX
 

loaders

Site Supporter
#16
Correct theman. If I am paying for a service, I want to know who is ultimately providing that service. The world is filled with good intentions like..."oh, I didn't want to let you down, so after I realized I couldn't handle your load, I gave it to my buddy. No problem, he has insurance and licences and all that other good stuff". If there is any problem regarding which company will haul my freight, please, let me know, so that I can decide if your decision is a good one for me and my customer. It's only common sense and common courtesy.
 
#18
Correct theman. If I am paying for a service, I want to know who is ultimately providing that service. The world is filled with good intentions like..."oh, I didn't want to let you down, so after I realized I couldn't handle your load, I gave it to my buddy. No problem, he has insurance and licences and all that other good stuff". If there is any problem regarding which company will haul my freight, please, let me know, so that I can decide if your decision is a good one for me and my customer. It's only common sense and common courtesy.
100% agree, but I wanted to add to this discussion. These guys have their own trucks, but they all double broker to one another.

My method in trusting these guys is the same day shipments. That means if I post a shipment for today I know it is their own truck and they need to move it. If you book ahead of time 1-2 days before hand it might be double brokered.
 

loaders

Site Supporter
#19
youngtea, if that system works for you, good. For me though, I don't care if I book the load for moving today or for a week today, the company I agree to pay better be the same company hauling the freight. Not some "affiliated" company. That's another line we all hear too often, "oh, well, it's not really my truck, it's one of our sister companies".
If that's the case, allow me to decide which member of your "family" to do business with!
 

theman

Well-Known Member
#20
But I don't quite agree with that either. The way to get the best service from any supplier is to be more collaborative or at least co-operative with them. If you're going by the last minute all the time, it's a different problem. You end up living by the mantra 'Live by the sword, die by the sword'.

It's the reason why we need to get to know our partners better rather than entirely relying on the internet, Load Link, etc.
 

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