I have not had a good experience with Ryan over there. Picked up a flatbed load with a dryvan without telling me. The shipper can do it, but it adds a few hours of over time. I was not advised by them, but from the customer.
Furthermore it was to deliver this week and customer had it on rush. They give me no reasons, but now they can only deliver on Tuesday.
Not sure what is going on with them, but communication has been missing and Ryan just doesn't answer my emails and doesn't give direct answers.