Maple Gate Logistics

Translog

Member
10
Is Maple Gate a carrier or double brokering? Their MC is not valid, but their US DOT is valid. Heard a lot of rumblings about late payments. Could someone help clarify their position. Thank you Pierre
 

whatiship

Well-Known Member
20
I would classify Maple Gate as more of a forwarder than a carrier. They pick up most of their outbound freight on their own trucks or use cartage. They will fill a trailer and hire a carrier to run the line haul and then use either the carrier or cartage to deliver. Basically the same business model that many well known carriers use to move LTL. I don't know how they market themselves though.
 

theman

Well-Known Member
30
The company used to be more solid and larger at one point but the owner apparently has other interests and had someone else running it. That person apparently didn't do a very good job. The owner wants to rebuild but I'm not sure how ... he's not a young guy by any means.
 

Blondie

Active Member
10
No change in the pattern of 90 days. You have to keep calling weekly and maybe get somewhere.
 

kenworthking

New Member
2
These guys are complete morons ! They ordered a truck from our company, sent the rate con - My guys show up and the freight is missing. Maple advises that it will be at their dock in couple of hours.. The driver sat there for 5 hours and then maple cancelled the load saying it is not going anymore. We asked for a TONU and asked us to wait for a week until they can finalize that. It's been 5 months now - Never seen the rate con. When we called them - we were told they don't pay TONU....
I got Ripped off !!!
 

whatiship

Well-Known Member
20
The problem with this type of 'carrier" is that they are a dock only operation. They outsource cartage at both ends, outsource line haul, but market themselves as a carrier. Too many different companies involved and when there is a hiccup with anyone of them it can get ugly real quick.
 

boss

Site Supporter
10
We had one of the most frustrating ordeals with these jokers a few weeks ago. They dropped our freight on their agent's dock in California, we needed to recover it and were told by MG it was ok to go the following day at 7am. Our truck sat there until 4pm before they loaded it, basically laughing at our driver all day. The good folks at MG stopped answering the phones around 3pm, even their classy owner said he would 'take care of it right away', then he stopped picking up his calls.
Never again.
 

KaideX

New Member
2
We have used Maplegate for years......couple of concerns; but the owner came to the plate and made good, on the service probs incurred. Will ship with them again.
 

qqq107

New Member
2
Hello, I am the new general manager for Maple Gate and I look forward to working with all of you fine people. Sadly, the owner of Maple Gate is NOT very computer savvy and was left a very large mess to clean up by the previous general manager. I am happy to say that Maple Gate is back on track and will be better than they ever have been. I welcome any and all comments and inquiries to my personal email. Reach out and let's get acquainted with the new and improved Maple Gate. Customers first !
 

qqq107

New Member
2
I am sorry you feel that way Victorious, please call me and we can discuss. My name is Cameron and I know I have some issues to address from the past. We are happy to invite you all to the New Maple Gate.
 

economy

Active Member
15
Alert! Related to Maple Gate Freight Systems Inc. & Maple Gate Logistics. Earlier today we got an email from them, signed by John Stanley, advising that company/ies no longer running and winding down.

Currently, we got several unpaid invoices for consolidated trailers moved by our clients to and from California. That is over 40 LTL shipments that we are seeking payments for. All subject to the period of November 2017.

Our intentions are to proceed with collections relying on BOL Act. If any of brokers on this forum have dealt and continue dealing with Maple Gates and are related to any California and surrounding areas LTL shipments subject to period of November 2017, be on alert that we are seeking payments.
 

TRC604

Active Member
10
Recently had a kerfuffle with these guys.

Attempting to do an LTL in BC going to Nebraska. The customs broker information they gave us was incorrect. We just got the dispatch information on a Friday before a long weekend and the pickup appointment was in the afternoon. These guys are based in Ontario and it seems nobody is answering the phone after 16:00. We will have to return the freight.

Not impressed with them right now.
 

qqq107

New Member
2
Sorry about that... It is Friday afternoon and we average about 25 phone calls an hour at this time. Rest assured we are doing all that can be done. Thank you for your patience
 
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