He didn't want to deliver Friday that's why he held off until Thursday at 8pm to tell you so you couldn't make other arrangements. My moneys on you getting a call he put it on lighter equipment and it will deliver Monday. Pls keep us posted.
I'm betting the ice storm on Thursday had something to do with it not moving...This company is very likely ending up on my DNU after today.
Picked up a shipment Wednesday to deliver Friday in GA. I get a call Thursday night at 8 pm that the shipment is 1100 lbs over gross weight. Scale ticket is provided.
Customer states they're shipping the same shipment for 5 years without being overweight. Because of holiday today Aman states he can't help today.
I'm inclined to think they put the shipment on a reefer and now can't do anything. No solutions have been provided. Oh the irony of a company named load solutions not able to provide any solutions.
Lost customer here 100%. DNU most likely.
It has happened in the past where the truck/trailer is full of ice and the gross weight is increased. I remember having to bang off ice on the sides of trailers and get slush/snow out of wheel wells to get legal. But ice weighs 62 lbs per cubic foot. My math comes up with 1163 lbs for the roof of the trailer with a half inch of ice (53' X 8.5' X 0.5/12). A half inch is a pretty thick piece ice - I don't think we had that much. Is it possible to get 4 times that much on the rest of the truck/trailer? I don't think so.I'm betting the ice storm on Thursday had something to do with it not moving...
Their plan was for a team and they specifically asked for the shipment, because they had a return.Ice storm didn't hit until Thursday, this loaded Wednesday and was for delivery Friday truck should have been well ahead of the storm unless they were going to move it with a team on Thursday.......................
Their plan was for a team and they specifically asked for the shipment, because they had a return.
The tractor was different so they might have used a heavy tractor or they used a scale ticket for a different shipment.
Also there was no snow storm on Thursday. There was lots of rain though where I am.
Furthermore their service has always been lacking. I would give them 40-50% on pickup and deliveries being on time.