What you have here is a real dog's breakfast. Responsibility for destruction would be a policy endorsement between the carrier and his insurer. It could be either, or it could be both. That is something that you as a broker would have no knowledge of unless you had a copy of the policy and the knowhow to read and understand what a policy actually says. Any more it takes a Philadelphia lawyer to read one. On the other hand, the carrier is not/was not at all obliged to destroy the product. The very moment the product was rejected and an intent to claim was filed, that product became the sole property of the carrier, and he has every right to salvage the goods. Under penalty of law, the owner of the goods is required to assist the carrier in affecting that salvage for the highest possible return. Then the issue of branded product comes into play. If the owner of the goods does not want his/her labelled goods available to the public, they have two options ... 1) request that their label be removed from the product and returned to them prior to salvage. The owner of the goods would have to pay for the removal of the labels. Or 2) the owner of the goods could simply state that no salvage on the goods is available to the carrier which essentially negates the claim altogether. The one caveat to this would be if the carrier signed a specific document detailing that in the event of partial or complete loss, product salvage is not available to the carrier. However, no carrier would be able to sign such a document without the express consent of their insurers, and we all know insurance companies do not like to give away their money, so that's pretty much a non-starter from the get-go. Were a carrier to sign such a document without the insurance company's consent, the insurance company would simply disallow the claim leaving the complete cost to the carrier. To solve the problem of drivers"forgetting" to stop at meat inspection, you simply call an all-drivers meeting and take the first driver that did it out to the midle of the parking lot and put a bullet behind his ear. This instills quantative positive memory retention in the rest of the drivers. Of course I am joking here, but USFDA, USAG, and CFIA have absolutely no sense of humour or irony when this happens. Transbrkr is right ... you have to hold hands. There's no other way around it.