So we're looking to move a shipment ex Detroit area to GTA , regular long time client, medium size LTL, nothing crazy. Get an outfit named HS TRUCKING, Mandy Bath is the operations manager. So we book the shipment with HS TRUCKING but we don't know them , so while doing our due diligence we notice she failed to provide proof of insurance in her package. We expedited the work order to get the truck rolling, so HS TRUCKING already had our info. When we called to get the insurance questions answered Mandy began balking at the rate she had just accepted. Then she's not sure she can make the closing time....blah blah blah the same old $hit so we just cancel the truck, we'll work with someone we know will do the job. In the next five minutes Mandy from HS TRUCKING had already called our client and shipper, offering her services direct...seriously ? That's where HS TRUCKING gets their sales leads ? Next time run home empty. The shipper and client both called me and complained. I been working for these people for 25 years. You're going to have to work a little harder then that to scoop business from me Mandy Bath.