Can some one here help me with this:
I would like you to create some clear criteria on what the after-hours response should be for incidents/accidents (damage, injury, fuel spill, etc.)
Dispatch does not have clear criteria on what is a minor incident and what is a major incident. They have to use their judgement on whether to involve someone from management or not. When is it necessary to call some one from safety after hours to get involved. Even if someone here has something as a policy and can share it would be appreciated.
I would like you to create some clear criteria on what the after-hours response should be for incidents/accidents (damage, injury, fuel spill, etc.)
Dispatch does not have clear criteria on what is a minor incident and what is a major incident. They have to use their judgement on whether to involve someone from management or not. When is it necessary to call some one from safety after hours to get involved. Even if someone here has something as a policy and can share it would be appreciated.