I believe that every broker should at least once, get exposed to the shenanigans of a bad carrier. Like teaching a child what ”hot” is, until they get up close and personal to it, they really don’t grasp the meaning. The lessons learned from dealing with a “double brokered” load, a load held hostage, or a load where no one will tell you where it is, will make you a better businessman and fine tune your radar to detect these characters in the future.
Conversely, the same can be said about bad brokers and how every new carrier should at least get a small taste of the problems these creatures can inflict. We all know that list; failure to provide critical pieces of information about the load, cavalier attitude about your concerns, lack of after hours phone # when problems arise, and the classic, “I can’t pay you because my customer hasn’t paid me yet”.